News
September 20
Students at Tufts can be observed practicing and perfecting many skills - conjugating verbs in Swahili, researching for a Senior Thesis or getting the perfect backhand throw in a game of Ultimate Frisbee. But no matter what subjects students study or what skills they perfect, nearly all students will sooner or later face the same daunting test: the job interview. Whether they are seniors preparing for life after college or underclassmen who hope to hold a job during the school year, job-seekers should apply the philosophy of "research, reflect and rehearse" to their job interviews, said Career Services Director Jean Papalia. "Use all of your resources to learn more about the employer and the position for which you're interviewing," Papalia added. Though preparation is vital before an interview, it is also necessary to hone one's behavior before meeting with a potential employer. Facial expression, handshake and attire are all important components. "First impressions are key," Papalia said. Freshman Nick Pasquariello learned that firsthand when he interviewed for a job at a bakery. "I went in after school, so I was in my uniform - a button-down shirt, tie and khakis," he said. "[The owner] said I fit the 'look' they were going for ... so she hired me." Still, all students make mistakes at times. Bad first impressions or errors during the interview could be handled in two ways. "You can address it at that moment - with candor, honesty and confidence," Papalia said. "Or, you may choose to carefully address it in your follow-up 'thank-you' note." Many students come to Tufts with prior experience in the interviewing process. Freshman Mark Villanueva was no stranger to interviews, having held three separate jobs during high school. His first, at a movie theater, was the most memorable. "I was pretty na??ve back then, so when the manager asked me why I wanted to work there, I told him the truth," Villanueva recalls. "It was close to my house, I liked movies and it paid more than any of the other jobs I'd been applying for." Though Villanueva did in fact get the job, he was "stuck at the door tearing tickets for about three months, which is a really mindless, boring job." Later, he discovered that "the reason they stick people at door is because they give bad interviews." Despite Villanueva's bad experience with telling the truth, Career Services believes that honesty is "absolutely" the best policy. Instead of lying about sensitive topics, such as a lack of experience or a low GPA, Papalia advises students to "discuss the issue with a Career Counselor and develop a response that allows you to respond honestly and keep the interview focused on your strengths." She also warns to avoid the topic of salary in the first interview, as well as "extraneous questions, such as benefits, vacation, hours of employment and the like." However, there is one thing students should focus on but often forget: their enthusiasm. "Employers want to know that you want the job!" Papalia said. The National Association of Colleges and Employers' 2004 Job Outlook listed "motivation and initiative" as the fourth most important qualities employers today are seeking. The first was "communication skills," followed by "honesty" and "integrity." Occasionally, skills like these aren't what make a potential employer get noticed. Now and then, situations come up in which a person can make him or herself stand out above the other applicants. Such was the case with French Professor Violet Thomas, who, before working at Tufts, answered an ad in the Times of London asking for a typist fluent in French. "I went to the interview and it turned out to be at the Tunisian embassy in London," Thomas said. "They were interviewing me and I had to prove that I could type. Of course, the typewriter wasn't working, so the better part of my interview, I spent fixing the typewriter for them, and I think that's how I got hired!" Thomas's work paid off: "I ended up being the private secretary of the ambassador to Tunisia, so it was a pretty big job," she said. Sometimes, though, even the best interview doesn't end successfully. Junior Greg Apostle's application for a job with Enterprise Rent-A-Car seemed to be going perfectly. "I had an interview with the main office, which went well," he said. His second interview with a would-be future boss seemed to go even better. "I had all the right answers," Apostle said. "He made it seem like I had the job." But after being told he would be called back, the company never contacted Apostle again. Though nothing is a guarantee, Papalia suggests that checking sources like the company's Web site could help students interviewing for a position. Without research, a student could be discomfited during an interview, she said. "A recent example here at Tufts was a senior who was asked the name of the firm's CEO," Papalia said. Embarrassment followed when the student was unable to respond. After learning about the organization for which a student hopes to work, Career Services advises him or her to "reflect" - think of answers to possible questions that will be asked during the interview. "The query that candidates most often find challenging: 'Why you?'" Papalia said. "If you've done your homework, you'll be prepared to answer these questions and differentiate yourself from your competition." The final "rehearsal" phase of preparation for an interview is simple: practice. "Somewhere between your brain and your mouth, the most articulate responses become garbled," Papalia said. "Try answering typical questions out loud." Typical questions from interviews are available on the Career Services website. "The better your preparation, the better your performance," Papalia said.