Administrators: Senior Survey results don't cause significant change
October 2Every year before seniors receive their diplomas, the University asks them what they think about their college experience in the annual senior survey. The results of the senior survey, however, do not have direct implications on University policy, administrators say. Both Dean of the Colleges Charles Inouye and Dean of Student Services Paul Stanton said it would be a mistake to make significant changes based only on the results of a survey. "For example," Inouye said, "what seniors feel about their education can be very different from what alumni feel five years down the road." The survey asks graduating seniors a variety of questions in order to gather consistent data dealing with various aspects of the Tufts experience. The Senior Survey "is a very important document because it is the one source of information that we gather consistently, year to year, so we're asking the same questions over a long period of time," Inouye said. Over the years the survey has evolved considerably. The first version was administered to the class of 1984 and dealt only with their plans for the future. The current version of the survey, which was first distributed to seniors in 1986, has a much broader range of questions. Administered online this year, the survey asks the equivalent of 18 printed pages of questions dealing with student perceptions of life at Tufts. The annual senior survey helps the University determine its strengths and weaknesses. The results of these surveys have contributed to important changes around the University in the last ten years. Both construction of Dowling Hall and the Tisch Library resulted from the opinions voiced in past surveys. Stanton calls the senior survey "a USA Today approach to finding out what needs to change at Tufts." "With the senior surveys there is no lateral movement _ the only real tracking is going up and down," he said. Some of the questions on the survey are too broad to draw inferences about student satisfaction, Stanton said. The surveys do have invaluable data for determining how Tufts measures up to the schools administrators compare it to. The survey's questions are the same as senior surveys administered by other universities, so the data gathered can be used to make comparisons between Tufts' students' perceptions and those of other universities' students. "This gives us the ability to gather comparative data," Inouye said. In conjunction with other research initiatives, Stanton said the senior survey can help the Tufts administration "get underneath the surface of what's going on." Those other tracking mechanisms and research initiatives play a key role in informing the University's leaders about what needs to change at Tufts. Last spring, in order to register for classes, sophomores had to fill out a sophomore survey. A survey two years into students' careers gives the University a better framework within which to analyze the senior survey, Inouye explained. "We've started the sophomore survey so that we have a better way of tracking changes between the second and fourth year," Inouye said. Director of Institutional Research Dawn Terkla said the Freshman Orientation Survey, the Residential Life Survey and Analysis, various focus groups, and periodic alumni surveys are other ways the University researches student opinion. Tisch Library also administers surveys periodically that "give very significant data in terms of facets that need to change," Stanton said. Administrators are however, "absolutely" interested in what the senior survey has to say, especially "whether a Tufts education enhanced certain skills and abilities" of students, Inouye said One encouraging trend apparent from the survey results is that Tufts is "doing a better job of teaching our students important skills and abilities," according to Inouye. "Over the past five years," he said, "students have indicated a steady increase in how well we've helped them become critical thinkers and better writers; increased their ability to communicate orally and do research. It's a good sign." A unique aspect of the Senior Survey is its final component, which asks seniors to identify faculty members, administrators, and staffers who have "contributed significantly to [their] intellectual and/or personal development during (their) time at Tufts." Students nominate between 500 and 700 different people every year. "These are people from all over: coaches, professors, deans, dining service workers, counselors...just incredible," Terkla said. The responses say "something about diversity _ having all kinds of people available to meet the needs of all different kinds of students...That so many people are named means everyone is appealing to somebody," Inouye said.

